Indian Railway Codes and Manuals-Accounts code- Vol-II-Chapter-28 (XXVIII)
Chapter XXVIII
Account office debits and their clearance
2801
This chapter deals with debit raised by Accounts office as a result of internal
check of traffic documents and returns rendered by the station.
2802
When a mistake involving apparent loss to Railway administration is noticed,
the amount short collected, under charged or unaccounted for should, except in
the case mentioned in paragraph-2803, be debited in full, to the station
responsible, by means of an error sheet (form A.2802). The error sheet should
be prepared in triplicate. One copy should be filed in the accounts office and
two copies sent to the station against whom the debit has been raised. On
Railways, where a separate Outstanding Branch of the commercial department is
constituted (paragraph 2810), the error sheet should be prepared in
quadruplicate, the 4th copy being sent to the Outstanding Branch. In
computerized environment the error sheet should be raised through FOIS/TAMS
Error Sheet Module with all the details and reasons for errors (undercharges).
After approval of officer concerned, for raising of Error Sheet by TAO, Error
sheet amount with details of Error sheetviz. Error sheet No., Date, Amount, RR
No. and date and reasons for Error Sheet will appear in the online balance
sheet of the stations/siding and Station/Siding concerned will give online
remarks against the error sheet as Admitted / Objected with details. In case of
Admitted debit, Station/Siding will give recovery particulars and in case of
objected debit it will give reason for objection quoting rule/ Authority in
support of the same. Error Sheet format as per FOIS (for Goods –Appendix I)
/TAMS (for other than Goods -Appendix II). Form A. 2802, Note (b) Transfer of
debit outstanding against the staff transferred to stations on other
Divisions/Railways to be followed as detailed in para 2725 of the Commercial
Manual.
2803
Undercharges upto the limit prescribed by the Railway Board in individual items
of Coaching and Goods (including Money Coal) earnings may not be debited
against stations unless they present special features such as under charges
arising from failure to recover minimum freight, fares, etc. Any tendency on
the part of the station staff to take undue advantage of this concession should
be prevented. For this purpose, all such undercharges should be entered in a
Register which should be reviewed monthly by the Accounts Officer. (2) Except
in special circumstances and in case of errors detected by the Inspectors of
Station Accounts and the Officials of the Audit Department, no debit will,
ordinarily, be raised against stations more than six months after the month of
accountal of transaction in station returns. (3) If any document is not
susceptible of check for want of any information from the station staff or
traffic authorities and the required information has been called for within six
months limit but the station staff or the Traffic authorities have failed to
supply the information in time and if on receipt of the information, it is
found that an undercharge exists in the transaction, such an undercharge will
not be considered as time-barred even if period of six months from the month of
accountal has elapsed. The undercharge so detected should be debited against
the station with the approval of the Accounts Officer quoting reference to the
74 correspondence with the station staff/Traffic authorities on the Error
Sheets. (4) An undercharge coming to notice after the expiry of the time-limit
referred to above for which debits could not be raised due to the negligence of
the Accounts Office, should be recorded in a Register, which should be put up
to the Accounts Officer every month. Such undercharges should be dropped
without bringing the same to account, suitable action being taken against the
staff at fault in the accounts Office.
2804
Full particulars of the transaction giving rise to the debit should be given in
the Error Sheet, the reasons for the debit being clearly stated in the column
provided for the purpose.
2805
With a view to avoiding issue of unnecessary Error Sheets against the stations,
it should be ensured before the issue of an Error Sheet that the undercharge is
correctly due and recoverable from the station.
2806
All Errors Sheets for undercharges in fares and freight for amounts above Rs.
100 and 10 percent of those above Rs.50 but not exceeding Rs.100 should be
checked personally by an Accounts Officer, before they are issued to stations.
If he has any doubt about the correctness of the charge, he should consult the
officer of the Traffic/Commercial Department, who deals with such cases and the
Error Sheet should only be issued if the latter agrees to its correctness. In
the case of disagreement, the matter should be referred to the Heads or Deputy
Heads of the Department for a final decision.
2807
The Error Sheets should be signed by the Section Officers (Accounts) or as may
be directed by the Financial Adviser and Chief Accounts Officer. For system
generated Error Sheets, the validation is being done by the system/TAMS itself
hence signatures are not required.
2808
Register of Error Sheets. - Error Sheets should before, issue, be entered in a
Register (A-2808) and numbered with reference to their entry therein. One or
more registers may be used for the purpose, but suitable code letters
indicating the kind of traffic in connection with which the Error Sheets is
issued as well as section concerned, should be prefixed before the number to
distinguish one set of Error Sheets from the other. (Format attached as
Appendix III)
Error
Sheet format as per FOIS(for Goods-Annexure A)/TAMS (for other than Goods
-Annexure B)
2809
Every debit raised by the Accounts Office against a station, whether arising
from error in charging fares or freight or due to wrong accounting in the
accounts documents and returns, is payable by the person through whose fault it
has been incurred. On receipt of an Error Sheet at the station, the Station
Master examines it and if the debit is admitted, the Station Master first take
it account in his books and then fills in the name and designation of the
official responsible on one of the foils of the Error Sheet (called the
trefoil) stating also when the debit will be paid or whether it should be
deducted from the pay bill of the person responsible. If the debit is objected
to, the grounds of objection are fully and clearly stated on the trefoil. After
this is done, the trefoil is returned by the Station Master to the Accounts
Office, where a separate Outstanding Branch of the Commercial Department is
instituted, to that Branch. In the computerized environment, on receipt of an
Error Sheet at the station, through Online Error sheet module, will get
accounted for on the debit side of the Balance Sheet on hand. Station/ Siding
supervisor will examine and give his remarks, in the system, against the error
sheet as Admitted or Objected along with details. If admitted, Station / Siding
supervisor shall fill in the details of the person responsible for the error,
also stating the time line when the debit will be paid or whether it should be
deducted from the pay bill.
2810
The function of the Outstanding Branch of the Commercial Department, where one
exists, is to act as a liaison between the station staff and the Accounts
Office. The Error Sheets (Paragraph 2802) will be scrutinized by this Branch.
If a debit is to be withdrawn, the Account Office will be addressed on the
subject. If, however, the debit holds good, the action necessary for the
recovery of the debit from the pay bill of the staff responsible is initiated.
Ordinarily, the full amount of the debit is recovered, but where there are
extenuating circumstances, the whole or a part thereof is written off by a duly
authorized Traffic Officer, the Accounts Office being advised.
2811
Credit Advice Note - The objection by the Station Mater to the debit, whether
received direct from the station or through the Outstanding Branch, should be
examined and if the debit is found to be incorrect, it should be withdrawn and
a Credit Advice Note issued to the station in Form A-2811 to enable the station
to take credit in the Balance Sheet. These advices should be issued only for
such Error Sheets as have been taken to account by stations and are outstanding
in station accounts, a suitable remark being given against the item in the
Outstanding List (COM./O.6). Reference to the Credit Advice Note should also be
given against the connected entry in the Register of Error Sheets (Paragraph
2808). If, however, the debit is found to be in order, the station or the
Outstanding Branch, as the case may be, should be informed to enable the
necessary recovery being made from the pay bill of the staff responsible. Form
A.2811 CREDIT ADVICE NOTE No………………………. The Station Master ………………………… The
undernoted debit has been withdrawn. Please take credit in the Balance Sheet on
the authority of this Credit Advice Note, submitting it, in original, in
support of the credit entry. Error Sheet Ticket/Way Bill/Railway Receipt
Station from or To Amount withdrawn Remarks No. Date No. Date Rs. p. Dated………
….…………………………………………………… For Financial Adviser and Chief Accounts Officer For
computerized environment or the Error sheets raised through the system, the
objection by the Station /Siding supervisor to the debit received through online
error sheet module, should be examined in the TAO and if the debit is found to
be incorrect, it should be withdrawn and a Credit Advice Note should be issued
through system (TAMS/FOIS) to the station in Form A-2811Same will appear in the
online station Balance Sheet on hand as a special credit and outstanding amount
of the station will be cleared through Credit Advice Note.
2812
Where Error Sheets are adjusted through Overcharge Sheets (COM/O.7Revised)the
debits need not be withdrawn. In such cases, the Station Master should be asked
to take credit in the Balance Sheet on the authority of the Overcharge Sheet
certified either by the station against whom the debit does not lie or by the
competent Traffic Officer.
2813
Error Sheet amounts written off In the case of amounts mentioned in the Error
Sheets are written off in part or in whole by authorized Traffic Officers, the
sanction to the write off should be checked in the same way as other sanctions.
2814
Statements of Error Sheets issued, withdrawn, etc : A record should be kept, in
Form A-2814, of the number and amount of Error Sheets issued, admitted
withdrawn, under reference and not issued (as a result of scrutiny by Accounts
Officer, vide paragraph 2806), and those raised at the instance of Audit. An
extract from this record containing general remarks in respect of the
proportion of Error Sheets withdrawn to the Error Sheets issued, should be
furnished to the General Manager if considered necessary, Accounts Office
concerned including those raised at the instance of the Audit.
2815
The column “Error Sheets Withdrawn” should show debits, whether due to error in
rates, classification, accounting or short remittance of cash, raised against
the station by the Accounts Office and subsequently objected to by station and
withdrawn by the Accounts Office. Error Sheets, the correctness of which is not
disputed but which have to be written off or cleared by means of Overcharge
Sheet (COM./O.7 Revised) should be shown under the heading “Error Sheets
admitted”. Similarly, Error Sheets withdrawn on the station furnishing the
required document(s) should be shown under the heading “Error Sheets admitted”,
as the Error Sheet was correctly issued by the Accounts Office.
Note:
a)
On the back of Error Sheet a statement should be given by the Station Master of
the way in which admitted items will be adjusted and for items not admitted,
the reasons why the debit objected to. After this has been done the error sheet
with all necessary documents should be returned to the Accounts Officer /
CCM(Outstanding) within one week of receipt of Error Sheet.
b)
If the debit has been against a subordinate who has been transferred to another
station, a report giving full particulars should be sent at once to the Sr. DCM
concerned with a view to realization.
c)
A copy of explanation sent to the chief Commercial Manager( Outstanding Branch)
or to the Chief Accounts Officer must be written on the back of the second copy
of Error Sheet which to be filled at the station for Subsequent reference.
For
Online ESM Notes are not applicable hence may be deleted.
(Remarks:
The proposed modifications may be accepted)
a) On
the back of Error Sheet a statement should be given by the Station Master of
the way in which admitted items will be adjusted and for items not admitted,
the reasons why the debit objected to. After this has been done the error sheet
with all necessary documents should be returned to the Accounts Officer /
CCM(Outstanding) within one week of receipt of Error Sheet
b) If
the debit has been against a subordinate who has been transferred to another
station, a report giving full particulars should be sent at once to the Sr. DCM
concerned with a view to realization.
c) A
copy of explanation sent to the chief Commercial Manager( Outstanding Branch)
or to the Chief Accounts Officer must be written on the back of the second copy
of Error Sheet which to be filled at the station for Subsequent reference.
For Online ESM Notes are not applicable hence may be
deleted.
Multiple choice questions:
1. What is the primary purpose of
the Accounts Office raising a debit against a station through an error sheet?
- A) To penalize the station for non-compliance with
rules
- B) To recover the amount short collected, undercharged,
or unaccounted for
- C) To reward the station for accurate documentation
- D) To allocate funds for station maintenance
Answer: B) To recover the amount short collected, undercharged, or
unaccounted for
2. In a computerized environment,
what happens after an error sheet is approved by the officer concerned?
- A) The error sheet is mailed to the station for
physical verification
- B) The error sheet amount is updated in the online
balance sheet of the station/siding
- C) The error sheet is automatically corrected by the
system
- D) The station/siding is required to manually enter the
details into the system
Answer: B) The error sheet amount is updated in the online balance
sheet of the station/siding
3. What should the Station/Siding do
if they admit the debit raised in the error sheet?
- A) Dispute the amount immediately with the Accounts
Office
- B) Provide recovery particulars in the online system
- C) Forward the error sheet to the next station for
review
- D) Ignore the error sheet until a reminder is issued
Answer: B) Provide recovery particulars in the online system
4. What happens if a debit is
objected to by the Station/Siding?
- A) The debit is automatically canceled by the system
- B) The Station/Siding must provide reasons for the
objection, quoting rules/authority in support
- C) The station is penalized with an additional charge
- D) The error sheet is escalated to a higher authority
for review
Answer: B) The Station/Siding must provide reasons for the
objection, quoting rules/authority in support
5. What is the prescribed action if
an undercharge is noticed after the expiry of the six-month time limit?
- A) The undercharge is immediately dropped without
further action
- B) The undercharge is debited against the station if it
was due to a failure to provide information in time
- C) The station is fined for late submission of
documents
- D) The undercharge is escalated to the Railway Board
for review
Answer: B) The undercharge is debited against the station if it was
due to a failure to provide information in time
6. Who should personally check error
sheets for undercharges in fares and freight above Rs. 100?
- A) The Station Master
- B) The Accounts Officer
- C) The Chief Commercial Manager
- D) The General Manager
Answer: B) The Accounts Officer
7. What is the purpose of the
Outstanding Branch of the Commercial Department?
- A) To process payments to station staff
- B) To act as a liaison between station staff and the
Accounts Office
- C) To review passenger complaints
- D) To oversee the construction of new stations
Answer: B) To act as a liaison between station staff and the
Accounts Office
8. What should be done if a debit
raised against a subordinate is transferred to another station?
- A) The debit is canceled
- B) A report is sent to the Sr. DCM concerned for
realization
- C) The debit is transferred to the new station's
balance sheet
- D) The subordinate is asked to repay the amount
immediately
Answer: B) A report is sent to the Sr. DCM concerned for
realization
9. What happens when a Station
Master objects to a debit and it is found to be incorrect?
- A) The debit is doubled and reissued
- B) The debit is withdrawn, and a Credit Advice Note is
issued
- C) The Station Master is reprimanded for objection
- D) The matter is escalated to the General Manager
Answer: B) The debit is withdrawn, and a Credit Advice Note is
issued
10. If an error sheet is correctly
issued by the Accounts Office but the station provides the required documents
later, under which category should the error sheet be recorded?
- A) Error Sheets Withdrawn
- B) Error Sheets Pending
- C) Error Sheets Admitted
- D) Error Sheets Rejected
Answer: C) Error Sheets Admitted
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