CHAPTER 4 Administration's Duties and Responsibilities to workers 401. Introduction With the avowed objective of improving productivity in workshops, the Railway Board took a decision to introduce some form of incentive scheme in 1949. The first formal incentive scheme was introduced in Chittaranjan Locomotive Works in December 1954. The initial success of the scheme known as "payment by results" manifested in extending it to other Repair Workshops and Integral Coach Factory. The salient features of the incentive scheme are discussed in paras 402. 402. Features of the Chittaranjan Scheme a) The workers in an incentive shop are classified as Direct, Essentially Indirect and Indirect Workers: - i. Direct workers are those engaged in work, whose quantum can be assessed through time studies. iv. Essential Indirect workers are those who contributed to the continuity of the work and whose services are essential but whose work cannot be assessed through time studies. Sup...